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NZ Camera, the Hub, Hornby

(03) 349-7898

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Terms & Conditions Shopping Information

Acceptance of Terms & Conditions

The Customer accepts by way of placing an order with NZ Camera Ltd. that he/she has read and fully understands and accepts the following terms and conditions


Returns / Exchanges

If for any reason, you are not satisfied with your purchase, you may return (at the expense of the Customer) the unused product(s) within 7 days of delivery, for an exchange or refund of the price of the product(s) only. Please note original shipping costs will not be refunded

The product must be accompanied with the original receipt, be un-used, in its complete and original packaging and must NOT be:

• Damaged
• A clearance/sale item, or
• A special order

NZ Camera ltd. must be contacted before any product is to be returned, at which point a return authorisation (R/A) number will be provided. Product will not be accepted at NZ Camera Ltd. without an R/A.

Please note: Customers will be responsible for all postage costs incurred with returning any items for exchange or warranty.



NZ Camera Ltd. uses DX couriers and all products sent are tracked and traced. In most cases a 24-48 hour delivery time is expected anywhere in NZ, unless delivering to and RD address (receiver signature required on delivery). All freight charges, including return freight (for any reason), are to be paid by the Customer. Please note we DO NOT deliver to P.O.Box address unless arranged with customer.


Warranty Information

All products sold by NZ Camera Ltd are covered by the manufacturers’ warranty only. NZ Camera Ltd. makes no independent or additional warranty, but merely passes through to the Customer whatever end-user warranty that particular manufacturer provides. Unless the customer has purchased a extended warranty (please speak directly to one of our staff if you require an extended warranty).

NZ Camera Ltd. will endeavor to act efficiently and responsibly with the wholesalers on behalf of the Customer. Products sold by NZ Camera Ltd. have been supplied through the authorised New Zealand wholesalers for each product. The wholesalers have the right to repair faulty goods and or replace product, AT THEIR DISCRETION.


Errors and Omissions

At NZ Camera Ltd., we work hard to offer you the most competitive pricing and accurate product images and information. Because of the dynamic nature of this industry (i.e currency exchange rates and other variables beyond our control etc.), prices, promotions and availability of product that has been advertised are subject to change without notice.

Please be assured that NZ Camera Ltd. makes every effort to ensure accuracy, however, the prices and graphics published may contain technical inaccuracies or typographical errors. If an error has been made or a product is listed at an incorrect price, NZ Camera Ltd. maintains the right to refuse or cancel any orders placed. If an incorrect order has been confirmed and charged to your credit card, NZ Camera Ltd. will issue a refund.

NZ Camera Ltd. reserves the right to refuse to process an order/sale.



Your privacy is important to us and we are committed to keeping your personal information safe and secure. The personal details you submit to us will not be shared or distributed to any third parties and will be used to verify your identity and correctly process your order and for future NZ Camera Ltd. marketing purposes.


Account Customers

“All costs incurred in the recovery of overdue funds including but not limited to debt recovery charges and legal fees may be added to the balance of your account.”


Price Match Guarantee

We will endeavour to match any price on any product where possible, supplied buy another retailer within New Zealand.

Please note:  Internet only retailers, auction and clearance sites will be excluded

Price Match Guarantee applies only to regular, in-stock product offered for sale from a local retailer – excludes (for example) limited quantity offers, manufacturers clearances, discontinued merchandise, stock liquidations, ex demo models, trade offers, trade-in offers, parallel imported product, eBay, TradeMe, private individuals, trade accounts and discounts, purchases direct from any supplier or warehouse outlet and whereby NZ Camera Ltd. is unable to verify, using reasonable means the validity of the price/quote or advertisement.

The decision to price match a product ultimately lies with NZ Camera Ltd.

NZ Camera, the Hub, Hornby, Christchurch